Work Was Excellent!
Our in-store experience was fine. The tile we initially chose turned out to be discontinued and we have a large floor, so the warehouse couldn’t supply enough of the tiles for our job. Our second choice worked out well and looks great. Installers are not independent contractors, they work for the company, so they are directly responsible for the customer’s satisfaction. Kitchen floor: installer (Balthazar) was meticulous, so the job took a little longer than we’d expected, but his work was excellent. Overall, a very positive experience.